Return Policy

We Hope you’ll love any item bought from us, but if you wish to return a product to us for any reason, please follow our easy returns Procedure.
Clothing , changes are only for sizes, colours and faulty items. For changes or a different product you should return it and place a new order. Following with a code given by us. Changes are completely free.
We promise a refund if you’re unhappy with your purchase, Please understand (shipping cost will be deducted accordingly) – just return your item(s) to us within 5 working days for the Maltese islands and 20 working days worldwide from the date shown on your dispatch note. 

You can expect your refund 5 days up to 20Days from the date we receive your returned item(s), or, if you choose to send us proof of postage, from the day we receive evidence you’ve returned your goods and they’re on their way to our warehouse.

Sex toys are not refundable unless they are damaged upon receiving while being delivered / shipped.  In that case please take images of the products while receiving post and send us an email within 2days from receiving your item.  This is for the health, safety and peace of mind of our customers.Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned. Lubes, massage oils, condoms, and body paints are also not returnable.

Bear in mind that , underwear and erotic items can’t be refunded for hygiene reasons. We also ask that lingerie and swimwear items are tried on over your own underwear, with the seal in place. Your refund may be declined if you don’t follow our hygiene policy. Please also note: Goods that are damaged, or show signs of wear and tear, may result in deductions from your refund to make up for any value lost. This address is only used for returns and return are Only accepted Via Post at.

If you are shopping Poppers Aroma please refer to  Onlineintimates.eu a sister platform dedicated to LGBTQ  with a vast authentic  Popper Aroma. 

Onlineintimates

P.O Box 16 MIA Luqa
Malta (Europe)

Thanks 
 Onlineintimates